At Bagdis, we prioritize customer satisfaction. If you are not satisfied with your purchase, you may request a return under the following conditions:

1. Eligibility for Returns

• Returns are accepted within 2 days of delivery.
• The ghee jar must be sealed, unused, and in its original packaging.
• We do not accept returns for opened or used products due to hygiene reasons.

2. Return Process

1. Contact us at Thebagdisorganicfarm@gmail.com with your order details.
2. Once approved, ship the product to our return address.
3. Refunds will be processed within 10 business days after receiving the product.

Exchange Policy

We offer exchanges for damaged or incorrect ghee deliveries.

1. Eligibility for Exchange

• The product must be unused and in original condition.
• Exchange requests must be raised within 2 days of delivery.

2. Exchange Process

1. Email us at Thebagdisorganicfarm@gmail.com with order details and photos of the damaged/incorrect product.
2. After approval, return the product to our address.
3. A replacement ghee jar will be shipped after inspection.

For any concerns, contact our support team at Thebagdisorganicfarm@gmail.com