Privacy Policy

This Privacy Policy explains how BIRBAL RAM AND SONS and its affiliates (collectively “BIRBAL RAM AND SONS”, “we”, “our”, “us”) collect, use, share, protect, and process your personal information when you visit our website, https://thebagdis.com/ (the “Platform”). By visiting the Platform and providing your information, you consent to the collection and use of your data as outlined in this Privacy Policy. If you do not agree, please refrain from using the Platform.

Collection of Information

We collect personal data when you interact with our Platform, including when you register or use our services. The types of information we may collect include:

  • Personal Data: Name, date of birth, address, email, phone number, etc.
  • Sensitive Personal Data: Payment information (e.g., credit card details), biometric data (e.g., facial features, physiological information).
  • Behavioral Data: Preferences, activities, and transaction history.

We also collect information through third-party partners and platforms. You can choose not to provide certain information by avoiding specific services or features. If you receive any suspicious communication asking for personal data, please report it to law enforcement.

Use of Information

We use your personal data for various purposes, including:

  • Providing requested services and products
  • Marketing and promotional activities (with an option to opt-out)
  • Enhancing customer experience and resolving disputes
  • Conducting surveys, fraud detection, and security measures
  • Complying with legal obligations

Your access to products and services may be affected if you do not consent to providing necessary information.

Sharing of Information

We may share your data with:

  • Internal Teams and Affiliates: For service delivery and marketing.
  • Third-Party Partners: Including sellers, service providers, logistics partners, and payment facilitators.
  • Government Authorities: When required by law or to protect rights and safety.

Security Precautions

We adopt security measures to protect your personal data from unauthorized access and misuse. However, no method of data transmission over the internet is entirely secure, and users acknowledge inherent risks.

Data Deletion and Retention

You can delete your account and associated data by visiting your profile settings. However, data related to pending claims or services may be retained for legal or fraud prevention purposes.

Your Rights

You have the right to access, correct, or update your personal data on the Platform. You may withdraw consent to process your data at any time by contacting the Grievance Officer.

Consent

By using our Platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you provide data about others, you confirm that you have the authority to do so. You also consent to be contacted for the purposes mentioned in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of significant changes as required by law.